30, Kanchan Bagh, South Tukoganj, Indore
Monday to Saturday: 11AM – 7 PM   |   Sunday: Only for true emergencies and overseas patients
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Privacy Policy

This Privacy Policy applies to the Seraphic website, including all the features provided on the website (collectively, “Seraphic”), which is owned and operated by Dr Ankit Khasgiwala as sole proprietor (the “Company,” “we,”or “us”)

A person using our website is considered a user (hereinafter referred to as “User”), which includes all users of our services. The Company is committed to respecting your personal privacy rights and also to maintain the confidentiality of any personal information we collect.

This Privacy Policy provides you with information concerning our processes as they relate specifically to information we collect on the Seraphic website.


You are bound by the terms of this Privacy Policy and consent to the collection, use, and disclosure of your information pursuant to all of the terms of this Privacy Policy. By using the Seraphic website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, you should stop using the website.

Information We Collect

If you choose to avail our services we require you to submit Personal Information. We define Personal Information as information that, when linked, can be traced back to an individual. Examples are your name, age, phone number, email address, and other information given by you, including your text, images; the IP Address and domain name used from which you accessed our Portal (the IP Address is a numerical identifier assigned either to your Internet service provider or directly to your computer); the type of browser and operating system used by you to access our site; date and time you visited our site; web site you visited prior to coming to this web site; web site you visit as you leave this web site. We may also ask you to provide additional information to resolve complaints or concerns.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever. You can adjust the settings on your computer to decline any cookies if you wish. This can be done by activating the reject cookies setting on your computer.

Security of Your Personal Information

We employ reasonable security measures. Information collected by the Seraphic website is stored in a secure environment. We strive to provide adequate security measures in our physical facilities to protect against the loss and misuse of the information we collect on the Seraphic website. Below are some of the physical, electronic, and procedural safeguards that the Company uses to protect your privacy.

Confidentiality: We restrict access to Personal Information collected about you on the Seraphic website to select employees and consultants or others who need to know that information to provide services to you. We also advise them about their responsibility to protect Customer data and provide them with appropriate guidelines.

Disclaimer: Despite our efforts, there is some risk that unauthorized third party may find a way around the security systems or those transmissions of your information over the Internet. Therefore, we cannot make any representations or warranties. No data transmission over the Internet or through mobiles can be guaranteed to be 100% secure. Therefore, the Company is not responsible for any damages that result from a lapse as a result of a security breach or technical malfunction.

Use of Personal Information

The Company uses the Personal Information to respond to your questions, to provide you the services you select, to send you emails about our services. We may also use Personal Information, which includes your health info, to display info within the Seraphic website about products and services we feel may interest you and in order to send email newsletters, promotions and updates. You may, at any time, opt out.

Disclosure of Aggregated data: The Company may combine any public and Non-Personal Information you provide with information from other users to create aggregate data. Aggregate data does not contain any personal information. The company may use de-identified information in accordance with our Terms of Service.

Opt Out

The Company may send you newsletters regarding upcoming features and promotions. You can opt out from receiving the newsletters by clicking on the “unsubscribe” link at the bottom of any email newsletter. The corrective measures will be taken within 6 working days. The Company may use the e-mail address and phone number you provide when you register to send appointment confirmations and reminders. You cannot opt out from receiving these email and text messages as it would affect the functioning of the service.

You may request us to refrain from using your information in any other way not listed above by contacting us as indicated in the “Contact Us” section of this Privacy Policy below.

Children’s Personal Information

The features of the Seraphic website are not intended for anyone under 18 years of age. We do not knowingly collect personally identifiable information from children under the age of 18 other than those receiving the service through registration by their parent or legal guardian.

The Company is governed by the laws of Indore (MP), India and is subject to the jurisdiction of Indore only. By using the Seraphic website and submitting any Personal Information, visitors from outside Indore, India acknowledge that the Seraphic website is subject to Indore jurisdiction only and waive any claims that may arise under their own jurisdiction.

Amendments to this Privacy Policy

We may update this Policy periodically. If we make material changes to this Privacy Policy, we will notify you here, by email, and on the Seraphic website, at least 7 days before the changes take effect. We recommend that you read this Policy each time you use the Seraphic website in case you missed our notice. Your continued use of the Seraphic website following the posting of any changes to the Privacy Policy constitutes acceptance of those changes.

Contact Us

We welcome your questions about this Privacy Policy. If you have any questions, please contact us at clinicseraphic@gmail.com.